Workplace bullying seems to be in the news this week – can’t think why.
As an employment lawyer I have a problem with bullying. Let me rephrase that. I find it difficult to talk about bullying because there is no legal concept of bullying as such. An employee can’t put ‘workplace bullying’ on an employment tribunal claim form and expect to get anywhere. Proving that you have been bullied at work – whatever that means – does not in itself mean that you have any legal claims at all.
Harassment
Bullying should not be confused with harassment. There are two types of harassment. In employment law we are most used to the harassment that consists of unwanted conduct which has the purpose or effect of violating a person’s dignity or creating an intimidating, hostile, degrading humiliating or offensive environment. However this sort of harassment is a form of discrimination and is only unlawful if the treatment is linked to either sex, race, religion or belief, disability, sexual orientation or age. If I subject you to intimidating treatment (by grabbing you by the lapels for example) that is not harassment if my reason for doing that is nothing to do with one of those protected characteristics.
Then there is harassment under the Protection from Harassment Act 1997. Harassment in this context is nothing to do with discrimination. The Act makes it a criminal offence to subject an individual to a ‘course of harassment’ and also creates a civil right to sue for damages. Although the Act was aimed at stalkers and oppressive neighbours it has been held to apply in the context of employment as well. The case law discourages, however, relying on this act for relatively minor issues. To amount to harassment behavior must be sufficiently serious to sustain criminal liability – although the recent case of Veakins v Kier Islington Ltd shows the sort of situation where liability can arise. That was a case of sustained serious and deliberate humiliation of a subordinate which led to her suffering a serious bout of depression. The Court of Appeal held that the managers conduct had crossed the line from being merely unattractive or unreasonable treatment to being oppressive and unacceptable.
Personal Injury
That leads us to the next context in which bullying might be relevant – claims for personal injury. Ever since the High Court case of Walker v Northumberland County Council (transcript not available but there are lots of summaries of it online) employers have known that employees can sue for personal injury when their mental health is damaged at work. However it is only in very serious cases that ‘bullying’ can lead to this sort of claim. It is true that if a manager ‘bullies’ a subordinate that could amount to a breach of the duty of care. However for a claim to succeed the employee needs to show that the breach caused a reasonably foreseeable injury – and that is a high hurdle for the employee to jump.
Constructive dismissal
The final employment law arena for bullying is a claim for constructive dismissal. If the employee resigns as a result of a fundamental breach of contract by the employer then that can amount to a constructive dismissal which is usually held to be unfair. In this context the most common breach relied upon is a breach of the implied term of mutual trust and confidence. Bullying behavior can certainly amount to a breach of that term but usually only when the bully is the claimant’s manager rather than just a colleague. The majority of cases are actually about how the employer handled the employee’s complaint of bullying rather than being based on the bullying itself. In both types of case the test is not whether there is bullying but whether the employer’s behaviour is so serious that it fundamentally undermines the trust and confidence at the heart of the employment relationship. In any event, compensation is limited to loss of earnings and does not cover injury to feelings or emotional distress
Bullying is just a word
Note that in none of these legal arenas does the court or tribunal need to consider the definition of bullying. An employee who establishes that he or she is being bullied will not automatically succeed in any of these claims. Each has its own technical requirements and merely establishing that someone has been bullied does not of itself meet the requirements for any of these claims.
That’s why I have a problem with bullying. The plethora of bullying charities, helplines and consultancies out there can give the impression that bullying is a concrete term referring to a recognized legal phenomena. It isn’t. Bullying is just a word which can be used and abused to cover a very wide range of phenomena from the trivial to the extremely serious. In employment law situations we need to look beyond this label at the actual conduct complained about so that we can characterize it and fit it into the right legal category. This is not an attempt to minimise the seriousness of the things that can be done to employees by unpleasant or insecure colleagues, just a recognition that we need to focus on the detailed reality of what has happened and that the label of ‘bullying’ does not help us do that.
If anyone wants to set up a national breach of mutual trust and confidence helpline, I’d be happy to support it.
