PEOPLE MANAGEMENT
Absence management - A one day workshop for managers and HR professionals

This one-day workshop is designed to give participants a practical understanding of how to manage absence. At an average of £601 per employee per year (according to the CIPD's latest survey), absenteeism costs British business billions of pounds each year - and can be one of the most difficult issues to manage effectively. This workshop equips managers with the skills and legal knowledge needed to reduce lost time and the costs associated with absence.

This programme will benefit all managers and supervisors who have people reporting to them. The skills involved are equally applicable to junior, middle and senior level managers. HR professionals can also benefit significantly from attending this course.

Format
Participants in this highly practical one-day workshop are encouraged to take a pro-active approach, in small team discussions, case studies and practical exercises. This helps to ensure a pooling of ideas, knowledge and experience in applying the skills back at work.

The dynamic nature of this course requires that the number of participants be limited to no more than 12 if maximum benefit is to be had from the day.

Course Programme

  • Introduction and course objectives

    The legal background
    • Statutory employment rights
    • Common law rights
    • Employment Tribunals
    • Remedies and compensation

    Disability discrimination
    • Overview of the Act
    • Defining 'disability'
    • The duty to make reasonable adjustments
    • Case study
    Managing absence
    • The need to manage absence
    • The cost of absence
    • Patterns of absence
    • Managing absence as a breach of contract
    • Poor performance associated with absence
    • Managing 'malingerers'
    • Video-based exercise
    Managing long-term absence
    • Capability and long-term absence
    • Maintaining the relationship during absence
    • Providing support
    • Case study review
    • Case law
    Absence control procedures
    • The return to work interview
    • Monitoring
    • Stages
    • Penalties
    • Essential paperwork
    • Doctors' certificates
    • When informal action fails
    Managing sensitive health issues
    • Mental ill-health - including stress at work
    • HIV and Aids
    • Alcohol and substance abuse
    • Pregnancy
    Conclusion
    • Course review/discussion
    • Close

Training Resources

Customer feedback

Very good content and delivery as always

People Management

In-Company Training Services Ltd 126 Munster Road Teddington Middlesex TW11 9LW
t. 0208 943 1099 e. enquiries@incotraining.co.uk

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