PEOPLE MANAGEMENT
Managing Capability - A one day course for line managers
This course is designed to equip line managers with the knowledge they need to manage capability effectively and within the law. It deals both with poor performance and also absence issues. The format of the day will be a series of PowerPoint presentations and practical exercises drawn from real-life examples. The style will be highly interactive with questions and discussion encouraged throughout.
Course Programme
- Introduction and objectives for the day
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The legal framework
- The contract of employment
- Unfair dismissal
- Capability as a reason for dismissal
- Disability Discrimination and capability
Managing poor performance
- Setting clear standards
- Measuring performance
- Informal measures
- Formal capability procedures
- Dealing with counter allegations of bullying or stress-related illness
Dismissal for poor performance
- An opportunity to improve
- Training and support
- Offers of alternative work
- Demotion as an alternative to dismissal
- Following the right procedure
Managing attendance
- Reasons for absence
- Measuring the impact of absence
- Key strategies in absence management
- Long-term vs short-term absence
- The 'return to work interview'
Dismissal for poor attendance
- Medical investigations and absence
- Disability discrimination and the duty to make reasonable adjustments
- Light work and redeployment
- Industrial injury - absence caused by the employer
- Dismissals for persistent short-term absence
Final Questions and review of morning's objectives
Close of Course